Index
- which shipping way my order will use?
- How do I change my Newsletters email address?
- Do you have a newsletter that I can subscribe to?
- I have received my item but it is faulty, what should I do?
- I have received my item but packaging damages during transit, can I change the item?
- Can you reserve an item for me?
- Can I physically see an item before I purchase it?
- Why are your prices so low?
- What should I do if I found item received is not exactly what was described when I placed the order
- How do I get answers to specific product questions?
- What should I do if I forgot my login password?
- How do I update my account information?
- How do I open an account?
- Are parcels covered by transit insurance?
- What should I do if my item arrived with missing parts?
- Why do I receive a different item with what I have ordered?
- Where can I track my order?
- Which courier do you use?
- When will you ship out my order?
- What is a CSC Code?
- There is a Coupon code field in the checkout page, what is it and how can I get one?
- How long does it take to confirm my payment?
- Where can I change my payment method?
- Is your site safe for using credit card?
- What happens if I do not have a credit card?
- Is Lay-by available?
- Do your prices include GST?
- How long do I have until I have to pay for my order?
- Can I pay by money order, bank cheque or direct deposit?
- Can I pay with my bank card or credit card?
- . What payment methods do you accept?
- Where can I change my payment method?
- Can I purchase a single item from a wholesale carton lot?
- What happens if the item I wish to order is out of stock?
- Where can I find my pervious orders record?
- Where can I find my pervious orders record?
- How do I check my order status?
- Why would my order be cancelled when I prepare to pay for my order?
- Why would all the items in my shopping cart no longer become available when I check out?
- Can I cancel or change my order once the order is confirmed?
- How do I get my invoice?
- How do I place an order?